Reference

Terms That Govern Your pa999 Account

These terms set out what you agree to when you open and use a pa999 account, including how deposits via bKash, Nagad, and Rocket are handled, what we expect from you, and what you can expect from us.

Account EligibilitybKash, Nagad & Rocket PaymentsWithdrawal ConditionsAccount Suspension RulesGoverning Jurisdiction
pa999 Terms That Govern Your pa999 Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute about a transaction or account action, our support team handles terms-related queries directly. You can reach us through live chat, email, or our account help portal — whichever works for you.

Live Chat Open the chat widget from any page in your account. Terms and payment disputes are handled by the same team, so you will not be passed around.
Email Support Send your query to our support address listed in your account dashboard. Include your registered mobile number so we can locate your account quickly.
Account Help Portal Log in and visit the Help section to submit a formal terms or dispute request. You will receive a reference number for tracking.
HOW WE HANDLE THIS

Account Security and Your Rights

We take the security of your account and the accuracy of these terms seriously. Here is how we manage the key areas that affect you directly.

Account Verification We verify your identity against the mobile number used to register. OTP confirmation is required at login and for withdrawal requests above certain thresholds.
Data Retention We keep your account and transaction records for as long as required by applicable law. You can request a summary of your data by contacting support through the Help portal.
Term Change Notification Material changes to these terms are communicated via your registered account before they take effect. Continued use after the effective date constitutes acceptance.
Requesting Corrections If you believe a term has been applied incorrectly to your account — for example, a withheld Nagad withdrawal — raise it through live chat or email with your transaction reference.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations.

These terms apply to anyone who opens or uses a pa999 account. Eligibility depends on your local law and whether your region is currently supported. It is your responsibility to confirm access is lawful where you are.

Deposits sent from an unregistered bKash number are held pending manual verification. Contact support with your transaction reference and we will review it within our standard processing window.

No. We notify you through your registered account before any material change takes effect. Minor clarifications may be updated without notice, but anything that affects your rights or payment conditions will be flagged in advance.

Log in, go to the Help portal, and submit a dispute with your Rocket transaction reference and the date. Our team will investigate and respond with a status update tied to your reference number.

We hold your registration details, transaction history, and login records for as long as local law requires. You can request a summary by contacting support via email or the Help portal with your registered mobile number.

We may suspend an account if we detect a breach of these terms, such as mismatched payment details or activity inconsistent with your registration. You will be notified and given a path to appeal through our support team.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.